Customer Service Advisor Sports brand French Speaking

Convergys International Europe BV


Taken en verantwoordelijkheden

Join our customer care team…

Do you love your sport? Into your health and fitness? Join our Customer Service team and you could be supporting one of the world’s largest sports brands.  
Whether you’re talking to potential customers on the phone, or responding to email enquiries, making great experiences happen is your top priority. A true brand advocate, you’ll be passionate about all their sports products and electronic gadgets, and be ready to maximise opportunities to showcase their latest lines.
If you’re a natural people person, with a love for sport, this could be the perfect opportunity for you to join our team based here in Amsterdam.

Profiel kandidaat

A few things you’ll need…
  • An intermediate vocational education (MBO)
  • We are looking for candidates that speak English or a (near) native level and have either worked, lived and / or studied in a country where English is the common language
  • Of course, being able to find your way around a computer goes without saying, with strong typing skills
  • Some digital and software knowledge would be a plus
  • Willing to be work flexible hours (shifts operate from 9.00pm Monday-Friday, and 9am-6pm at the weekends).
  • A background in a customer facing / sales role (6-12 months would be great)
  • You’ll ideally have a natural enthusiasm for customer service and confidence when speaking to customers
  • An interest in sports activities would be a big tick in the box
  • You’re highly organised, with a strong attention to detail
  • With products changing all the time, you’ll need to be a quick learner and able to adapt as required

Geboden wordt

What you’ll get in return…
  • Start date: 25th of October 2017
  • A basic salary between € 1600 - € 1700 gross p/m, excluding allowance for working on Saturdays
  • €700 annual attendance bonus
  • 25 vacation days and a holiday allowance
  • You’ll receive a comprehensive training programme, to teach you everything you need to know, as well as regular coaching sessions to keep you up to speed
  • Access to a range of learning and leadership development programmes
  • Clearly defined career pathway to take you where you want to go
  • Lots of fun, community and charity initiatives for you get involved!

Meer informatie

For more information, visit our website (click on our logo).

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Acquisition to this vacancy is not appreciated.

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Over Convergys International Europe BV:

As one of the largest global players in the contact centre industry, with over 130,000 employees worldwide, we’ve been delivering great customer experiences on behalf of well-known  brands for more than 20 years.

We offer a mix of sales, customer and technical support services across a variety of sectors, including  Telecommunications, Retail, Technology and Utilities. 

To find out more about us and what we’re about, why not visit us at, or take a peek at our Facebook page –

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